Account Manager - State Farm Agent Team Member Broomfield - CO

Account Manager - State Farm Agent Team Member

Full Time • Broomfield - CO
Replies within 24 hours
Benefits:
  • Bonus based on performance
  • Competitive salary
  • Opportunity for advancement
  • Paid time off
  • Training & development
About Our Agency

We are an established State Farm agency built on strong customer relationships, a commitment to our community, and a team that genuinely enjoys working together.

Our team consists of four full-time and two part-time professionals who value collaboration, accountability, and continuous improvement. We work hard, support one another, and believe that a positive work environment makes a difference for both our team and our customers.

A few things that make our office different:

  • A supportive team culture: We encourage collaboration, celebrate accomplishments, and help each other succeed.
  • Professional development: We invest in training, education, and opportunities for team members to expand their knowledge and responsibilities.
  • Community involvement: We actively support local nonprofits and believe in giving back to the communities we serve.
  • Experienced leadership: Our agency owner began their career as a State Farm team member while attending college and later worked in State Farm's corporate office as an Agency Field Specialist, helping launch internal sales and escalation teams. With securities licensing and CLU and ChFC professional designations, our agency brings a strong foundation of insurance and financial services knowledge.

We believe the best teams are made up of individuals who take initiative, enjoy learning, and want to make a meaningful difference. We provide the training, support, and resources to help motivated individuals build a rewarding career.

About the Opportunity

We are looking for a motivated, personable, and detail-oriented Insurance & Financial Services Team Member to join our growing agency.

This position is ideal for someone who enjoys building relationships, solving problems, and helping people make informed decisions about protecting what matters most.

You will work with both new and existing customers to understand their needs, identify coverage opportunities, and provide personalized insurance recommendations.

We are looking for someone who takes ownership of their work, communicates confidently, and is motivated to grow professionally while contributing to the success of the team.

Key Responsibilities
Customer Relationships & Service
  • Build and maintain strong relationships with new and existing customers.
  • Provide a welcoming, professional, and helpful customer experience.
  • Respond to customer questions, coverage requests, and policy changes in a timely manner.
  • Conduct policy reviews to help customers understand their coverage and identify potential gaps.
Insurance Sales & Recommendations
  • Identify customer needs and recommend appropriate auto, home, life, and other insurance products.
  • Prepare quotes, explain coverage options, and help customers make informed decisions.
  • Follow up with prospective customers and develop relationships that lead to long-term business.
  • Identify opportunities to provide additional protection to existing customers.
  • Work toward individual and team sales and performance goals.
Agency Operations & Team Collaboration
  • Process policy applications, endorsements, and other customer requests accurately.
  • Maintain organized and detailed customer records.
  • Assist customers with the claims process by providing guidance and connecting them with the appropriate resources.
  • Collaborate with team members to ensure an exceptional customer experience.
  • Participate in ongoing training and professional development.

What We're Looking For
Required Skills & Qualities
  • Strong communication and interpersonal skills.
  • A genuine interest in helping people and building lasting relationships.
  • Self-motivation, initiative, and a willingness to take ownership of responsibilities.
  • Excellent organizational skills and attention to detail.
  • Ability to manage multiple priorities in a fast-paced environment.
  • A positive attitude, strong work ethic, and team-oriented mindset.
  • Willingness to learn new products, systems, and processes.
  • Comfort with sales conversations, customer follow-up, and achieving measurable goals.

Preferred Qualifications
  • Previous experience in insurance, financial services, sales, or customer service.
  • Active Property & Casualty and/or Life & Health insurance licenses.
  • Familiarity with insurance products, customer relationship management systems, and Microsoft Office.
  • Bilingual in English and Spanish is highly preferred.
Insurance experience is valuable, but we also recognize that the right attitude, work ethic, and willingness to learn are just as important.

Why Join Our Team?
We want this to be more than just another job. Our goal is to create an environment where team members feel supported, challenged, and motivated to build a long-term career.

You'll have the opportunity to:
  • Learn from an experienced agency owner and knowledgeable team.
  • Develop valuable insurance, sales, and financial services skills.
  • Build meaningful relationships with customers and the community.
  • Take on additional responsibilities as your experience and confidence grow.
  • Be part of a team that values individual contributions and shared success.
Ready to Join Us?
If you are driven, enjoy working with people, and want to grow your career in an environment that values both performance and relationships, we would love to hear from you.
Compensation: $45,000.00 - $65,000.00 per year




 

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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